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Privacy Policy for FULLY

1. Privacy Overview

This privacy policy explains what happens to your personal data when you visit our website or submit a contact or partner application form. Personal data refers to any information that can identify you personally.

We outline below which data we collect, how we use it, and what rights you have under data protection law.

2. Data Controller

The data controller responsible for data processing on this website is:

Company Name: Carga Compartida SL
Address: Calle Lepant 270, 08013 Barcelona
Email: contact@fullygo.com
Website: https://www.fullygo.com

3. How We Collect Data

We collect data in the following ways:

  • Direct Data Submission: When you fill out one of our forms (Partner Venue Application Form or General Contact Form).
  • No Automatic Tracking: We do not use tracking cookies, analytics tools, or automatically collect your IP address, browser type, or operating system.

4. What Data We Collect and Why

We only collect the data necessary to provide our services:

Partner Venue Application Form

  • Full Name
  • Business Name
  • Email Address
  • Telephone Number
  • Type of Business
  • Consent Confirmation

General Contact Form

  • Full Name
  • Email Address
  • Message Content
  • Consent Confirmation

Purpose of Data Collection

  • ✔ To respond to contact inquiries and partnership applications
  • ✔ To communicate with potential partner venues
  • ✔ To protect our forms from spam using hCaptcha

We do not sell or share your data with advertisers.

5. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • ✔ Consent (Art. 6(1)(a) GDPR): You give us your consent by submitting a form.
  • ✔ Legitimate Interest (Art. 6(1)(f) GDPR): We have a legitimate interest in processing your inquiry and securing our website.

You may withdraw your consent at any time by contacting us.

6. Data Retention Periods

We store your data only as long as necessary for the stated purposes:

  • ✔ Partner application data: Up to 12 months
  • ✔ General inquiries: Up to 6 months
  • ✔ hCaptcha data: Stored temporarily for spam prevention only

After this, your data is permanently deleted.

7. Data Security Measures

  • ✔ Secure Hosting: Our data is stored on Supabase, a GDPR-compliant service
  • ✔ Encryption: All data is encrypted during transmission and at rest
  • ✔ Access Controls: Only authorized personnel can access stored data
  • ✔ Spam Protection: We use hCaptcha to block bots and spam

8. Analytics and Website Usage Data

We use Umami Analytics, a privacy-focused analytics tool, to collect anonymous usage data about our website. This helps us understand how visitors use our site and improve our services.

What We Collect Through Analytics:

  • Page views
  • Visit duration
  • Referral sources
  • Browser type
  • Device type
  • Country of origin

Important Privacy Notes:

  • We do not use cookies for analytics
  • We do not collect or store personal information
  • We do not track individual users across websites
  • All data collected is anonymous and aggregated
  • IP addresses are not stored

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • ✔ Right to Access: Request a copy of your stored data
  • ✔ Right to Rectification: Request corrections to incorrect or incomplete data
  • ✔ Right to Erasure: Request deletion of your data ("right to be forgotten")
  • ✔ Right to Restriction: Request limited use of your data
  • ✔ Right to Data Portability: Request data in a structured format
  • ✔ Right to Object: Object to processing of your data under certain circumstances

To exercise any of these rights, email us at: contact@fullygo.com

10. Withdrawing Consent

You may withdraw your consent for the processing or storage of your data at any time by contacting us via email. Unless legally required to retain your data, we will delete it upon request.

11. Supervisory Authority & Complaints

If you believe your rights have been violated, you have the right to lodge a complaint with your national data protection authority. In Spain, this is the Agencia Española de Protección de Datos (www.aepd.es).

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on this page. If we make significant changes, we will notify you via email where appropriate.

Last updated: October 2025